Last updated: November 2026
Outerview is a service operated by My Dreams Are These Oy (business ID 3622718-6), a company registered in Finland. We process personal data under the EU General Data Protection Regulation (GDPR) and Finnish law. Our role depends on whose purpose the data serves:
Contact for anything in this policy: info@outerview.app
This policy covers our website at outerview.app, the Outerview application at app.outerview.app, and the two services we run behind it: ContentEngine, which plans content and prepares interviews, and VideoTrim, which turns recorded interviews into clips. Whatever those services do with your data on Outerview's behalf is covered here.
VideoTrim is also offered as a separate product. If you use it directly, at videotrim.app, its own privacy policy applies instead.
It applies to three kinds of people:
Your email address, first and last name, and a hashed password. If you sign in with Google, we store your Google account identifier and the profile picture Google gives us instead of a password. You may upload your own profile picture, which we store in place of that one.
What you tell us during onboarding and on your profile page: your full name, LinkedIn URL, role, industry, the topics you write about, what you are known for, samples of your own writing, your preferred post length, and your coaching preferences.
When you sign up, and if you give us your name, company or LinkedIn URL, we search the public web for what has already been published about you and summarise it into a short briefing that we store on your profile and give to the interviewer so it can ask better questions. The providers involved are listed in sections 6 and 7. It runs from information you type into the sign-up form, and it can run before your account exists.
If you give us your LinkedIn URL, we collect your public LinkedIn profile — name, headline, location, about text, current and past roles, education, skills, languages, follower and connection counts, and profile picture — and your most recent public posts, up to 25 of them. We use the profile to pre-fill your Outerview profile and to prepare your interviews, and the posts as samples of your own writing so we can learn your voice without asking you to paste them in. This data is collected for us by Apify, a web data platform, and only from what LinkedIn shows publicly. We never ask for your LinkedIn password, and we do not read anything that is visible only to your connections. See section 7.
If you use the Social Selling features, we periodically collect your public LinkedIn posts and their public engagement: reaction and comment counts, and the people who reacted or commented — their name, public profile URL, headline, company, title and location, plus the text of their comments. We use it to show you who engages with your writing and which of them match the audience you are writing for. A team can also name competitor companies, and we collect those companies' public LinkedIn posts and engagement figures to compare them with the team's own. This data is also collected through Apify, and only from public LinkedIn pages.
Interviews are conducted either by voice or as a written chat. We store the topic, the full transcript, each individual speaking turn, a summary, the insights our AI extracts from it, its duration, and any files you attach. Voice audio is streamed to our speech provider in real time and we do not keep a copy of the audio.
If you switch on video recording before an interview, we capture your camera and the audio of the call and, once the call ends, hand the file to VideoTrim, our own video service, which stores it and cuts clips from it. Video is never recorded unless you turn it on for that interview. See section 10.
Posts, articles, drafts, ideas, notes, strategy documents and their full edit history, including a word-level record of the changes made to each draft.
If you use a team account: the team name, its website address and our summary of it, the context you write about the company, its member list and each member's role, invitations sent by email address, the shared briefs your team creates, and who has answered them.
If you connect LinkedIn: your LinkedIn member identifier, the name and email address LinkedIn returns, the permissions you granted, and access tokens which we encrypt before storing. If your team connects Slack: the workspace identifier and name, an encrypted bot token, and the Slack user identifier we matched to your account. If your team connects Discord and you link your own Discord account: your Discord user identifier and username. See section 11.
If you publish through Outerview, we store the LinkedIn identifier of the published post and the statistics LinkedIn reports back for it — impressions, reach, reactions, comments and reshares.
Your subscription plan, its status and billing period, the number of seats on a team, and the customer and subscription identifiers held by our payment processor. For invoiced team deals we also store the billing country and VAT number. We never see or store your card number — card details go directly to Stripe.
A record of each interview, generation and refinement you use against your plan's allowance; the ratings you give when we ask how something went, and any comment you add; the notifications we send you; an audit record of security-relevant events such as sign-ins and administrative actions; and, in our server logs, your IP address, browser and device information.
Where we rely on legitimate interest, you have the right to object — see section 15.
Outerview is built on AI models we do not run ourselves. These are the AI services we use, and roughly what for:
Each receives only what its task needs, such as your voice during a call, a transcript, your profile and writing samples, or a draft. Our own services, ContentEngine and VideoTrim, use them on Outerview's behalf. The other providers we use, including web search and LinkedIn data collection, are listed in section 7.
Your content is not used to train anybody's models. Our agreements with OpenAI and Anthropic are commercial API agreements under which inputs and outputs are not used for model training. We do not sell your data, and we do not use your interviews or content to train models of our own.
We share personal data with the following providers, each only to the extent needed for the purpose named. We have data processing agreements in place with them as GDPR requires.
We also run our own analytics tool, on our own infrastructure. It is first-party: what it records stays with us and is not shared with anyone (section 16).
We do not sell personal data, and we do not share it for advertising.
If you belong to a team, some of what you record is deliberately visible to the people who manage that team. This is the point of a team account, and it is worth being precise about where the line falls.
You can belong to more than one team. Each team's managers see only what you record against that team's own briefs, never what you gave another team.
Managers and admins of your team can see:
They cannot see your personal interviews, your personal posts and drafts, your voice profile, your strategy notes, or anything else outside a shared brief. Those remain yours, and stay yours if you leave the team.
A post you write keeps you as its owner even when a colleague edits it, and publishing, scheduling and deleting it stay with you.
If your team has connected Slack, our assistant may post about the team's content in a shared channel and send you direct messages inviting you to answer a brief. To do that we look your email address up in your team's Slack workspace in order to find your Slack account. If your team has connected Discord instead, the assistant can send you direct messages once you have linked your own Discord account.
If your team is on an invoiced plan, the team's administrators can see how many seats are in use, but not the content of your personal work.
A team can invite someone from outside the company — a customer, an advisor, a partner — to answer questions by sending them a private link. If that is you:
Voice. During a voice interview your audio is streamed to OpenAI and transcribed as you speak. We store the resulting text, not the audio — no recording of your voice is kept by us after the call ends.
Video. Video recording is off by default and switched on by you, per interview, on the screen before the call starts. When it is on we capture your camera along with the audio of the call. When the call ends the file goes to VideoTrim, our own video service in the same EU region, which stores it and prepares clips, and the copy on the Outerview server is deleted. The clip editor opens VideoTrim in your browser on a token that works only for that one recording and expires within the hour. Only you can reach your recording.
We do not delete video recordings automatically. A recording stays until you ask us to remove it or your account is deleted. If you want a recording gone sooner, write to info@outerview.app and we will delete it.
If you record other people — for example while recording a call — it is your responsibility to tell them and to have a lawful basis for doing so.
LinkedIn. Connecting LinkedIn lets you publish and schedule posts from Outerview and see how they performed. We request only the permissions needed to identify you and post on your behalf. Access tokens are encrypted before we store them and are never sent to your browser. You can disconnect LinkedIn at any time from the app, which deletes the stored tokens.
Slack. A team administrator can connect a Slack workspace. We store an encrypted bot token and match team members to their Slack accounts by email address. The assistant posts in the channel it is invited to and can send direct messages to team members. It cannot read messages: everything it asks for is a button or a form. Disconnecting the workspace removes our access.
Discord. A team administrator can add our bot to the team's Discord server. Discord does not give bots anyone's email address, so each person links their own Discord account, and we store the Discord user identifier that link returns. The bot can send direct messages to linked members and cannot read messages. Removing the bot from the server removes our access.
Google. If you sign in with Google we receive your email address, name and profile picture. We do not receive access to your Gmail, Drive or Calendar.
We onboard teams by hand, and to support you our staff can sign into your account and see what you see. We are telling you this because most services do not.
This access is limited by design: it is recorded in an audit log under both the staff member's identity and yours, it expires automatically after one hour, and it cannot be used to change your password, alter your billing, or delete your team. It is used for support and onboarding, not for reading your content.
Deleting your account. You can delete your account yourself, at any time, from your profile page in the app: press Delete account and type DELETE ME FOREVER to confirm. Deletion happens straight away and cannot be undone, so export anything you want to keep first.
It erases your account, profile, interviews, transcripts, posts and images from Outerview and from ContentEngine, cancels any subscription, and deletes your customer record at Stripe. Interviews and articles that belong to a team you were on stay with that team, with your name removed. If you own a team, transfer ownership to another member before you delete your account.
If you would rather not do it yourself, write to info@outerview.app and we will do it for you within 30 days. Either way, we keep only the records the law requires us to keep.
Outerview runs on infrastructure in the European Union, and that is where your account, transcripts, content and recordings are stored.
Several of the providers in section 7 — OpenAI, Anthropic, Google, Tavily, Slack, Discord, LinkedIn, Gravatar and Stripe — are established in the United States, so using the service means your data is transferred there. Those transfers are made under appropriate safeguards: Standard Contractual Clauses approved by the European Commission, and the EU-US Data Privacy Framework where the provider is certified under it. We have carried out transfer impact assessments where required.
Under the GDPR you have the right to:
These rights are also yours if you do not use Outerview but reacted to or commented on the LinkedIn post of somebody who does, and your public details appear in their engagement data.
To exercise any of these, write to info@outerview.app. We will respond within 30 days. There is no charge unless a request is manifestly unfounded or excessive.
If you are unhappy with our response, you can complain to the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) at tietosuoja.fi, or to the supervisory authority in the EU country where you live.
Essential cookies. One session cookie keeps you signed in. It is restricted to our own site, unreadable by scripts, sent only over HTTPS, and expires after 7 days. It is strictly necessary for the service to work and does not require consent.
Local storage. We store your cookie choice and a few interface preferences in your browser. This never leaves your device.
Third-party analytics, only with your consent. Google Analytics and PostHog run only after you press Accept on our cookie banner. PostHog runs on EU infrastructure. Before you consent, neither loads at all, and pressing Decline keeps them off.
Our own analytics. We run our own analytics tool, on our own infrastructure, that counts page views and which features are used. It sets no cookies, does not follow you to other sites, and what it records is never shared with anyone. In the app it links that use to your account, so we can see where the product works and where it does not. Because it is first-party, it runs without the cookie banner; every third-party analytics tool stays blocked until you accept.
Two things we deliberately do not do. We do not use advertising or cross-site tracking cookies. And we do not record your screen: session replay is switched off, because interview transcripts and unpublished drafts are visible throughout the app and a cookie banner is not consent to film them.
We also remove credentials from the addresses reported to analytics, so that a private invitation link is never sent to an analytics provider. Product analytics in PostHog is suspended while a staff member is signed into an account for support.
To change your choice, clear this site's data in your browser and the banner will ask again.
Our service uses AI throughout: to interview you, to decide what is interesting in what you said, to write drafts, and — for teams that enable it — to suggest a topic and which colleagues to ask about it.
None of this makes a decision with legal or similarly significant effects about you. Nothing is published on your behalf without you approving it, a suggested topic is approved by a person before anything happens, and you can edit or discard any draft. You remain in control of everything that leaves the app in your name.
We protect your data with encrypted connections (TLS) everywhere, passwords stored only as strong one-way hashes, encryption at rest for the third-party access tokens you entrust to us, role-based access control between team members, session confinement for guest links, and audit logging of security-relevant events. Staff access to production accounts is limited, time-boxed and logged, as described in section 12.
No system is perfectly secure. If a breach affects your personal data and is likely to result in a risk to your rights, we will notify the Finnish supervisory authority within 72 hours and inform you where the law requires it.
Outerview is a professional tool and is not directed at children. You must be at least 16 to use it, and we do not knowingly collect personal data from anyone younger. If you believe a child has given us data, write to info@outerview.app and we will delete it.
We update this policy as the product changes. The date at the top always reflects the current version. If a change materially affects how we handle your data, we will tell you by email or in the app before it takes effect.
For any question about this policy, your data, or to exercise any of the rights in section 15:
My Dreams Are These Oy
Business ID 3622718-6
Email: info@outerview.app
Finland, European Union
Write to info@outerview.app and a founder answers.